What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay & PayPal.

Do you charge sales tax?
Yes! All online orders shipping to Illinois will have sales tax applied at checkout.

When will you ship my order?
We generally ship your order within 24-48 hours of order placement on business days (Monday-Friday until 4pm) Orders placed on Fridays after 4pm, Saturdays and Sundays will ship on the following Monday. Please be aware that the shipping time starts after your order has been processed by our team and dropped at the local UPS office. Please note: During times of high volume, i.e. holidays or a large event, our processing and shipping time may be greater than 48 hours. Deliveries may be delayed due to UPS carrier issues or weather conditions.

Can I track my shipment?
Yes. As soon as your order has been processed and shipped you will receive a shipping confirmation email with tracking information included. It may end up in a spam folder, so check there if you don't receive it in a timely manner. *Not supported with SMS messaging. Please enter your email address to receive updates.

Do you offer expedited shipping?
No. We apologize, but we do not currently offer expedited or overnight shipping at this time. All orders are shipped via UPS Ground.

Do you ship internationally?
Yes! We gladly ship to most countries outside of the United States. Be aware that shipping times will not be the same as they are domestically. Purchaser will be responsible for any additional customs charges, duties, or fees upon delivery.

The post office says my order has been delivered, but there's no package! Help!
Please email us so that we can investigate. customerservice@jbamepicdesigns.com.

What do I do if I received an item that is flawed or damaged?
Did you receive an item that has hole, seam pop or slightly off print? Mistakes happen, it's not personal and very rare. We can fix it! Reach out to us. We'll get you a replacement! customerservice@jbamepicdesigns.com or give us a call. (815)556-9677

I received the wrong item in my order. How do I get the item I ordered?
We’re terribly sorry for the mix-up and any inconvenience! Please reach out to customerservice@jbamepicdesigns.com or give us a call (815)556-9677. We'll get it all corrected!

My order is missing an item! How do I get the item I ordered?
We’re terribly sorry for the mix-up and any inconvenience! Mistakes happen. Please reach out to support@jbamepicdesigns.com or give us a call (815)556-9677 . We'll get it all corrected!

I have a coupon; can I use it on a sale item?
Sorry, our coupons are only valid on regularly priced items.

Do you carry sizes larger than 2X?
No! We understand that people come in all shapes and sizes.  We carry most of our Unisex items up to 2X.  

Will my new shirts shrink after I wash them?
We print our designs on a variety of materials ranging from 100% Cotton, 50/50 polyester/cotton blend. We recommend washing in cold water and hang dry, but that is not necessary, tumble dry on low will help prevent shrinkage. Do not dry clean

Do you offer custom services?
Yes, we offer custom designs Please email info@jbamepicdesigns.com for details and a quote.